Customer reviews

Very good

The stay was fine except the problem that we had with the bath tap which took 4 days to fix.In the end they were fine as we received compensation - voucher for restaurant .

ORLY HOROVITZ
27-Dec-2018

Excellent

Very good location,tasty breakfast,clean and spacious club room,the staff are service oriented and assiste you in any question

Hotel guest
20-Dec-2018

Excellent

Rooms and breakfast as expected for the price level. The added value is with the crew that went out of their way to help me with getting hold on a forgotten laggage, with endless patience to whichever bizarre request or question that I had.

Hotel guest
19-Dec-2018

Very good

very good locatio room need improvments

ILAN EZRA
18-Dec-2018

Very good

Nice and pleasant staff perfect location Very good breakfast The room very small with no view

Ziv Goldwasser
16-Dec-2018

Excellent

great location nice room-club room

Hotel guest
15-Dec-2018

Excellent

Club room & spa A very good breakfast, comfortable bed very cozy and warm atmosphere inside Great hotel in center area - 1 minute walk to trevi fountain. Highly recommended!!!

Hotel guest
13-Dec-2018

Excellent

Excellent hotel, excellent location, good breakfast. I recommend booking in the Club rooms in the new wing. I'll come back again

lior ezra
11-Dec-2018

Excellent

We love your hotel. Our room was very clean. Especially location is great. It was easy to access every where. Also we met wit Samuele who is your employee. He is so kind, helpful and friendly Thank you for everything.

Hotel guest
11-Dec-2018

Very good

The regular room (not club) is very simple.

Yuval Hasson
3-Dec-2018

Excellent

perfect location and room

Hotel guest
27-Nov-2018

Very good

התארחנו במלון ל4 לילות, אני וחברה. לקחנו חדר משודרג בבניין שנקרא "THE CLUB". לא ראיתי את החדרים הרגילים במציאות אבל לפי התמונות השדרוג שווה מאוד. המיקום של המלון הוא הקלף המנצח. החדר חדש, יפה ונקי.הייתי נותנת למלון ציון מושלם אלמלא דבר אחד מרכזי שמאוד הפריע לי, וכמה דברים נוספים. אז בתור תיירת שללא קליטה סלולרית, בעיר מרכזית בעולם, הייתי מצפה שוויפי יפעל כמו שצריך. אז לא. הווויפי לא עבד לעיתים קרובות, והתשובה של הקבלה על כך הייתה שהקליטה חלשה כי התשתית עצמה ישנה, ואפשר לגלוש בקבלה בצורה סבירה. אז לא ברור לי איך מלון מרשה לעצמו לספק שירות גרוע כזה, ואפילו בלי להתבייש. דבר שני, היה לילה שלם שלא היה אינטרנט בכלל מהצהריים. בגלל שאתה לא נמצא במלון אז אתה פחות מרגיש את זה. הדבר השני שהפריע לי - במקלחת היה חלון שלא היה אפשר לסגור וחדר קור נוראי פנימה - לכן החדר היה קפוא כל הזמן וזה היה נורא מעצבן. כשניסינו להדליק מזגן על חום לא הצלחנו, ובקבלה אמרו שיש מערכת מיזוג אחת לכל המלון, ואם רוצים לשנות לחום זה צריך להיות מוחלף בכל החדרים, שזה גם די הזוי בעיניי. בקיצור, אם אתם צריכים את המלון רק כדי לשים את הראש בלילה - אז זה מקום נעים מרכזי ונקי. אם הדברים האחרים שציינתי יכולים להרוס לכם - תשקלו, יש מספיק מלונות ברומא.

REUT HIZMI
26-Nov-2018

Very good

wonderful stuff !!! the room is comfortable and clean. great location

Hotel guest
15-Nov-2018

Excellent

great location!! we were at the club - it was great. everything is new and very clean.the breakfast is very nice and its separated area from the other guests. i very recommend to upgrade to the clubs room .

Hotel guest
14-Nov-2018

Excellent

A very pleasent stay at the Accademia hotel.the stuff very friendly room was very clean and also breakfast was perfect.

Hotel guest
5-Nov-2018

Excellent

It was very pleasant to be in the hotel, I will recommend to my friens to stay in this hotel.

Hotel guest
24-Oct-2018

Excellent

Excellent location, very good breakfast ,very good staff

Hotel guest
21-Oct-2018

Very good

Very good location. Free breakfast a plus. Some aspects of the room was a minud. But over all, a decent hotel situated near many sights. The subway was a bit away.

Hotel guest
5-Oct-2018

Excellent

Great location and the staff are very helpful

Hotel guest
22-Sep-2018

Excellent

We stayed four nights in a very comfortable room in the club area. The hotel location is the best, the staff was very kind and helpful, and I would definitely recommend it. For the next time, I hope the lobby will be renovated and wifi in the room will be strong as in public areas. Great choice!

Hotel guest
17-Sep-2018

Pleasant

The room smelt a bit dank and was very small. The counters had obviously not been wiped prior to our arrival because 2 of them were sticky and I had to wipe them myself. The tissue box was empty.

Hotel guest
9-Sep-2018

Very good

Wonderful location and great staff. Beds are not very comfortable and water in shower was impossible to keep at a constant temperature.

Hotel guest
3-Sep-2018

Very good

Hotel Accademia is in a great location!! We walked only a few blocks to catch train, buses or taxis. The staff’s recommendations on best ways to get around we’re valuable. They were attentive to our comfort and enjoyment of Rome. I found them Trustworthy!!

Gary Lloyd
1-Sep-2018

Excellent

EXCELLENT STAFF AND LOCATION

Hotel guest
31-Aug-2018

Excellent

We stayed with a disabled person at weelchair (folded, manual). The hotel is in the perfect location with possibility to reach any historical place in 5-15 min (Vatican museums) by taxi and cost is from 10 to 15 euro. The hotel provides really good support for disabled person: has an easy entry to the room and bathroom as well, the brekfast in the room service is available. Staff was very friendly and helps resolve any questions immediatelly (special thanks to Alexandra for hospitality)

Hotel guest
22-Aug-2018

Hotel response

Dear Andriy, Thank you very much for your nice message. Positive comments from our guests, will help us to build a strong hotel image and will ensure that we maintain high service levels for the future. Look forward to welcoming you again at the Hotel Accademia. Best regards. Cinzia Casadidio Assistan Sales Manager

Excellent

I think you should renovate the hotel its to dark and old. But club 20 is great.

Hotel guest
12-Aug-2018

Very good

Really enjoyed our stay. I was surprised to learn that there were new rooms available for a 20 Euro upgrade but was not offered this. This was my 3rd year staying and will be back at some stage.

Hotel guest
30-Jul-2018

Hotel response

Dear Mr Menchise, Thank you for your kind message and your choice to stay in our hotel again. We are sorry for our lack of communication. For a future stay, please contact us directly, we will be pleased to offer you our best quotation and, based on availability, a free upgrade in a superior room category. Look forward to welcoming you in our properties. Best regards. Cinzia Casadidio Assistant Sales Manager Travelroma Group Hotels

Excellent

We stayed three nights at the new section of the academia hotel (club). Every thing was perfect, air condition, new & up graded rooms; free unleemteed WiFi in the room, great breakfast for Europe standart, polite and helpful stuff & more...

YARON HAGAI MAYA
25-Jul-2018

Excellent

Great rooms and amenities, clean and neat, extremely lovely staff, beautiful location next to Trevi Fointain. Thanks Hotel Accademia Rome team,

Mazen Al Ockayli
21-Jul-2018

Very good

Location superb.

ANNE MOK
12-Jul-2018

Pleasant

noisy room with light all night.

Hotel guest
11-Jul-2018

Excellent

מלון מצוין!!!!! החדרים בקלאב חדשים וגדולים ארוחת בוקר עשירה ומיקום מושלם

Avivit Hazan
10-Jul-2018

Very good

Wonderful location, the club is a very nice room, friendly stuff. good breakfast. WIFI and cellular reception in room was poor but the team did many efforts to fix it. with partial success. we had a very good stay in general Thank you!

Itamar Morad
8-Jul-2018

Excellent

We stayed here 2 days before a cruise on our honeymoon. This hotel has the perfect location, great breakfast and service. Will definitely recommend to others.

Maurice Lopez
28-Jun-2018

Very good

Staff were friendly & accommodating. Room large, clean, nicely appointed and well maintained. Location close to Trevi Fountain, & convenient for getting around the city. Would stay there again.

Rosemary Mathews
24-Jun-2018

Very good

Excellent location, fine room, fine breakfast and very friendly and helpful staff!. When in Rome will certainly return there!! (-minor comment: newer towels will be appreciated).

Hotel guest
18-Jun-2018

Excellent

I stayed at the hotel in the club rooms, the new rooms are big and clean. The hotel is located about a minute from the Trevi Fountain, a perfect location. highly recommend

Hotel guest
8-Jun-2018

Excellent

Worth staying in the modern club rooms and area. Hotel in good location near Trevi and staff very helpful.

Vincent Cerreto
7-Jun-2018

Excellent

Great location, friendly staff and excellent breakfast buffet. Large and nice Rooms

Orit Alon
24-May-2018

Excellent

we were very pleased at our stay in your hotel. The wifi wasn't good but they helped us with another rauter. thanks a lot.

Hotel guest
22-May-2018

Very good

We enjoyed very much our stay in Accademia hotel. Clean large enough for couple clubroom. (Photo on the site shows the bigger club room ).The position of hotel in center, walking distance from sites. Plus: clean space, nice design,good breakfast in well designed for club room guests, kind reception staff. Minus: Wi-Fi in room hardly worked.( For booking 6 nights clubroom I expected for some bonus). The whole experience starting from booking on accademia website till transfer to airport very positive. Would recomend to others.

Victoria Tsimmer
30-Apr-2018

Excellent

Hey.... The hotel has a great location with respect to the sites ... We ordered a room in the club category which is a new and stylish and tastefully decorated room with a coffee and tea stand .... The bathroom was also equipped with a large shower and a bath ... Separate dining room for the club category ... In addition, all daytime there was a lounge offering free coffee and cake. In conclusion the hotel is excellent and the staff is courteous and responsive to any request .... Thank you Hotel Accademia The Shushan family from Israel

irina shoshan
28-Apr-2018

Excellent

Great hotel. The beast location. Everyone is very nice and helpful

Tahel Bazari
22-Apr-2018

Excellent

Greatly placed, excellent, friendly, helpful and respectful service in all aspects. We will definitely come back next time we visit Rome and recommend the hotel to others.

morten elkjaer
19-Apr-2018

Excellent

The Club concept is a really fantastic idea - it gave us a very nice stay. One thing please update your wifi :)

Hotel guest
16-Apr-2018

Very good

Francesca at the desk was extremely helpful. Our room was very small, (room for only one small suitcase on luggage rack, had to climb onto desk chair wedged next to bed). That being said, it was toward the back and away from street noise and we weren't in it much. Walls are thin. Wifi was sketchy in our room, needed to go to lobby most of the time. The breakfast was good. Location is nice. Just around corner from Trevi Fountain and lots of places to eat nearby. The hotel itself is quirky with lots of levels and no sense to the rooms. Since we were there to see Rome, it suited our needs for sleeping. If you plan to stay any length of time, you would want a larger room.

Hotel guest
4-Apr-2018

Excellent

Very kind staff, great hotel, great location (it's my fifth time at this hotel)

Larisa Krasnpolski
29-Mar-2018

Excellent

Great hotel - location is amazing, room is clean, staff is great - very helpful reception staff. I would come back to it in my next stay in Rome

Rahav Shalom Revivo
27-Mar-2018

Excellent

hi, the room was just perfect , the crew was very kind, i wiill recommend to my friends and and on my next visit in rome we are commung over again. thank you

ronen cohen
22-Mar-2018

Excellent

Everything was percect. The room (a club room) was very nice and comftable. Breakfast was very good and the staff is kindly. Hotel location is Perfect!

Ron Rapaport
14-Mar-2018